Programme 2008-2010
Monitoring
Monitor the performance of the town centre and identify areas for improvement.
Mansfield town centre serves as a subregional centre for West Nottinghamshire and North East Derbyshire. It is important to develop a strong multi-functional town centre, and in particular, to strengthen Mansfield’s role as a sub-regional comparison shopping centre.
Why monitor Key Performance Indicators (KPIs)?
- To formally demonstrate that a town centre partnership can co-ordinate, communicate and add value to the activities of a changing town centre.
- To measure progress locally year on year.
- To identify strengths and areas for improvement.
- To measure progress nationally compared to other similar towns, and regional competitors.
- To secure investment in the town centre, projects, and the Partnership.
- To provide the Partnership members with useful, current data, to assist decision-making and planning.
Indicators collected locally
| Indicator | Measure | Source |
|---|---|---|
| Crime (Town Centre Beat Area) |
All crime, autocrime, assaults and shoptheft | Nottinghamshire Police |
| Crime/Antisocial Behaviour |
CCTV Number of incidents | Mansfield District Council |
| Car Park Usage |
Tickets issued | Mansfield District Council |
| Market Usage |
Stall occupancy | Mansfield District Council |
| Unemployment | Mansfield, Nottinghamshire, UK | Nottinghamshire District Council |
| Footfall | Flowcounts in Four Seasons Centre | Four Seasons Centre |
| Footfall | Flowcounts from automated counters on West Gate and Leeming St | Springboard |
| Retail Sales | Sales (%) Annual varience | 7 Multiple Retailers |
| Museum Visitors |
Count of visitors to museum/visitor information point | Mansfield District Council |
| Business Mix (including vacancy) |
Mix (%) | TCM database |
| Public Transport Usage |
Stagecoach visits to Mansfield | Stagecoach plc |
| Shopmobilty Usage |
Number of Scooter Loans | Mansfield District Council |
| Commercial Rents |
Zone A (£ per sq. ft) Mansfield and surrounding towns | Property Consultants |
| Customer Satisfaction (Various Subjects) | Citizens Panel annual surveys. Consultation events | TCM and Mansfield District Council |
Indicators from external sources
Springboard
Springboard provide automated pedestrian footfall counters in many town centre locations in the UK. The Mansfield results can be compared with a national average, and a ‘peer’ group selected family group of locations with similar characteristics.
Experian Goad
Experian Goad provides independent data for all UK towns and cities on an annual basis. Information obtained for Mansfield can thus be compared with any other town. Data available includes: convenience/comparison goods floorspace, vacancy rates, catchment area profile, and similar towns.
Key Performance Indicators: Data Availability
Mansfield Town Centre Partnership’s key performance indicators are also key components of other delivery plans for the area e.g. Crime & Disorder Reduction Strategy, Mansfield District Council’s Corporate Plan (see www. mansfield.gov.uk), and particularly, the Mansfield Area Strategic Partnership’s (MASP) Community Strategy - regular performance updates from all the MASP local partnership groups can be found on the MASP website at www.masp.info and then ‘Action Plan’. Data is produced for Partnership members on a regular basis.
For more information, please contact:
Diana Hobson, Town Centre Manager
01623 653350